Key features and aspects of Cisco Call Recording:
Call Recording Modes
Centralized Management
Quality Assurance
Compliance and Legal Requirements
Encryption and Security
Search and Retrieval
Integration with Collaboration Tools
Cisco Call Recoding
Elite Ideas is a Cisco Solution Partner in KSA, providing Cisco Call Recording and Workforce Optimization solutions that are tightly integrated and 100 percent interoperable with Cisco’s communications systems.
Quality Assurance, Analytics & AI Solutions
As organizations everywhere are seeking stronger employee engagement and more productive teamwork, unified communications and agile collaboration powered by Cisco helps them work smarter. However, in strictly regulated industries such as financial services and trading, firms need to balance business agility and regulatory compliance. Compliance recording from Unifiedway can help your businesses capture, retain, and fully control voice and electronic communications.
Cisco Call Recoding Benefits
Centralized Cisco Call Recording
Add tamper-resistant, reliable, enterprise-ready compliance recording to your Cisco Collaboration environment
Record All Communication Modes
Capture voice, chat, video, screen activities, and file sharing from across Cisco collaboration platforms.
Robust Data Retention and Data Management
Securely archive, retrieve, and control recorded interactions – and erase them when further retention is no longer required.
Enable Complete Call Recording Compliance
Automatically monitor the functionality and performance of the recorder estate and validate the quality of the recorded data.
Powerful Transcription and Analytics
Search, transcribe, categorize and analyze interactions for rapid insights and trade reconstruction
Improved Oversight and Efficiency
Automate compliance processes, streamline investigation, and use intuitive dashboards for greater agility.
