Compliant recording
Capture voice across sites with retention aligned to policy and regulation.
Supplied & supported by EIE
Enterprise Call Recording & Compliance
An enterprise call-recording and compliance platform — capture, secure, and govern voice communications across the organisation.
SourcingSupplied & supportedSupportOne team
EIE supplies, deploys and supports this enterprise call-recording platform, which records, archives, and protects voice communications so organisations can meet compliance, quality-assurance, and dispute-resolution obligations. Recordings are stored securely with controlled access and defined retention, and the platform fits inside the unified-communications environment EIE designs and operates — deployed on your infrastructure and supported locally by EIE engineers.
Key capabilities
Secure archiving
Encrypted storage with role-based access so recordings stay protected and auditable.
Search & retrieval
Locate and review interactions quickly for quality assurance and dispute resolution.
Platform integration
Designed to sit within the communications environment EIE deploys and supports.
Supplied & supported by EIE
Why source these platforms through EIE
Deployed & configuredInstalled, configured and tuned by EIE to fit your environment.
Integrated by designFits the networks, communications, and building systems EIE deploys.
Secure & accountableControlled access and clear governance across the platform lifecycle.
Supported locallyBacked by EIE engineers in-Kingdom, under a clear service level.